Passionate – Dedicated – Professional

OnQ is committed to reshaping the way that labor outsourcing is delivered by providing a personalized, service-driven approach to healthcare.

Our Approach

This unique approach puts OnQ in a category all on its own and positions our customers to access a highly motivated and intelligent workforce with cost efficient and productive automation tools reducing your costs while striving for perfect quality. We align your interests with our talent and global resources to improve processes, lower business-operating costs, and increase productivity. We offer solutions for the entire revenue cycle.

Each client is assigned a dedicated team who are intimately familiar with your account from corporate culture right down to client-specific rules. Teams are comprised of highly-educated, bilingual (English and Spanish), enthusiastic operators managed by on-site U.S. healthcare executives at our near-shore offices in Panama.

Passionate – Dedicated – Professional

Snapshot of Services

A/R Follow-Up
(Denials Management)

Bank Reconciliations

Charge Entry

Customized “Bad Debt” Processes


Electronic Exceptions Handling

Electronic Rejections

Institutional Account Handling

Insurance Follow-Up

Patient Services

Payment Posting



helping your business practically


OnQ provides a comprehensive training program for its associates that includes an in depth understanding of RCM and incorporates continuous education.